Shipping & Returns

Shipping Information

U.S. RETAIL (placed by a consumer and not for resale) orders of $35 or more (after any discounts have been applied) ship FREE via UPS Surepost (Rocket Nail Line) and USPS First Class (all other products) shipping services. UPS Surepost ships your items to your local post office and your tracking number with UPS then states delivered. In your tracking number information, you are then given a USPS tracking number for next day delivery.

Any U.S. order of less than $35 (excluding taxes) will incur a standard shipping charge of just $4.50. 

U.S. WHOLESALE (placed by businesses such as Salons, Retailers, Resellers, etc. intending to resell products) will be charged the UPS ground rate to their shipping address (i.e., destination). 

For most orders (except for holidays), your order will be shipped out in the following 24 hours of your placed order.

BEAUTYGARDE does not ship outside the United States at this time.

BEAUTYGARDE is not responsible for lost or stolen items.

Domestic Delivery Time - Standard Shipping

Orders shipped can be expected to be delivered within 2-8 business days (with most deliveries taking place within 2-3 days). Please note, shipping times do not include weekends and holidays. All delivery times are estimates. The total time needed to deliver your package may be longer. BeautyGARDE is not responsible for delays in delivery due to events beyond our control, including theft at/near delivery location, shortage of materials, labor strikes, transportation failures or acts of nature.

 

Exchange & Returns Policy

At BeautyGARDE, we stand behind every product we sell. If you are not absolutely satisfied with your purchase from BeautyGARDE.com for any reason we will happily provide full refund or credit (including tax where applicable) for merchandise returned within 30 days of your purchase date, issued in the original form of payment. After 30 days and up to 60 days, returns will be issued as an in-house credit that will be applied to your next purchase. We’re sorry, but shipping fees are not refundable. 


Step 1. Fill out the Return/Exchange Form. You can print the Return/Exchange Form here
Step 2. Package the items for return in any box and enclose the completed Return/Exchange Form. 
Step 3. Mail your items to:

BeautyGARDE Returns
6062 5th Ave. NE
Seattle WA 98115


* Please note that you are responsible for shipping costs and the safe return of merchandise. 

Step 4. Most returns are processed within 5-7 business days of receipt. You will receive an email confirmation once your return or exchange has been processed.

If you have purchased BeautyGARDE products from one of our authorized resellers, please contact that retailer for return or exchange information.

 

 

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