Shipping & Returns

Shipping Information

U.S. RETAIL (placed by a consumer and not for resale) orders of $25 or more (after any discounts have been applied) ship FREE via USPS First Class shipping service.

Any U.S. order of less than $25 (excluding taxes) will incur a standard shipping charge of just $2.99.

U.S. WHOLESALE (placed by businesses such as Salons, Retailers, Resellers, etc. intending to resell products) will be charged the UPS ground rate to their shipping address (i.e., destination).

For ALL Orders received on Monday through Friday by 1 PM Pacific Time are shipped the same day. All other orders placed on Saturday or Sunday (or on Holidays) will be shipped the next business day.

BEAUTYGARDE does not ship outside the United States at this time.

BEAUTYGARDE is not responsible for lost or stolen items.

Domestic Delivery Time - Standard Shipping

Orders shipped can be expected to be delivered within 2-8 business days (with most deliveries taking place within 2-3 days). Please note,shipping times do not include weekends and holidays. All delivery times are estimates. The total time needed to deliver your package may be longer. BeautyGARDE is not responsible for delays in delivery due to events beyond our control, including theft at/near delivery location, shortage of materials, labor strikes, transportation failures or acts of nature.

Exchange & Returns Policy

At BeautyGARDE, we stand behind every product we sell. If you are not absolutely satisfied with your purchase from BeautyGARDE.com for any reason we will happily provide full refund or credit (including tax where applicable) for merchandise returned within 30 days of your purchase date, issued in the original form of payment. After 30 days and up to 60 days, returns will be issued as an in-house credit that will be applied to your next purchase. We’re sorry, but shipping fees are not refundable.
Step 1. Fill out the Return/Exchange Form. You can print the Return/Exchange Form here.
Step 2. Package the items for return in any box and enclose the completed Return/Exchange Form.
Step 3. Mail your items to:

BeautyGARDE Returns
619 8th Avenue South
Seattle, WA 98104

* Please note that you are responsible for shipping costs and the safe return of merchandise.

Step 4. Most returns are processed within 5-7 business days of receipt. You will receive an email confirmation once your return or exchange has been processed.

If you have purchased BeautyGARDE products from one of our authorized resellers, please contact that retailer for return or exchange information.